Ethos Privacy Policy


Effective Date:  April 2, 2018


This Privacy Policy describes how [Ethos] (“Ethos,” “we”, “us”) collects and processes information.

Please read this Privacy Policy carefully.  When you submit information to us, you consent to the processing of your information as described in this Privacy Policy.



This Privacy Policy applies to use of, Ethos’ Universal Wallet (“App”) and other digital services offered by or on behalf of Ethos in or to which this Privacy Policy is linked or posted (collectively, the “Services”).  If a particular Service has its own privacy policy or links to a different privacy policy, then that privacy policy — not this Privacy Policy — applies.  

This Privacy Policy does not apply to information that is collected by any third-party website or service that you access through the Services.  IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY, THEN PLEASE DO NOT USE THE SERVICES.

In this Privacy Policy, to “process” information means to perform any operation on the information, whether or not by automated means, such as collection, recording, organizing, storing, adapting, use, disclosure, combining, erasing or destroying.



The Effective Date of this Privacy Policy is set forth at the top of this webpage.  As we add new features to the Services, we may amend this Privacy Policy. If we make a material change to this Privacy Policy that reduces your privacy rights, we will notify you in advance through the Services.  Your continued use of the Services after the Effective Date constitutes your acceptance of the amended Privacy Policy. The amended Privacy Policy supersedes all previous versions.



When you use the Services, we collect two types of information: Personal Information and Usage Data.   

In this Privacy Policy, “Personal Information” means any information that identifies or could be used to identify an individual person.  Personal Information does not include aggregated information to the extent that an individual’s identity cannot be derived from it. Personal Information includes your contact data (name, telephone number, email address and country of residence) and certain (but not all) Usage Data.    

We define “Usage Data” as information about an individual’s activity on or through the Services that, by itself, does not identify the individual, such as browser type, operating system and webpages visited.  Generally, we do not consider Usage Data as Personal Information because Usage Data by itself usually does not identify an individual. Usage Data may, however, be Personal Information under certain laws because it could be used to indirectly identify an individual.  

We may link Personal Information and Usage Data or different types of Usage Data.  We also may link publically-available Personal Information, such as Personal Information available in public databases. If the linked information may identify an individual person, we treat it as Personal Information.



When you Use the Services:  

When you register to or otherwise use the Services, we collect your name, address, email address, mobile telephone number, account preferences and any other information that you provide us as well as certain information including device type, public blockchain addresses and location.  Note we do not collect, store or transmit private keys.

We may from time to time conduct surveys to better understand the needs and profiles of our users and their sentiment of the crypto market.  This data is collected in the aggregate, and is owned by in its entirety. Survey participation is optional and you choose whether to participate or not.

Through Service Providers:  Third parties that assist us with our business operations also collect information through the Services.  For example, service providers collect information to help us detect and prevent fraud and understand referral mechanism such as referral rewards.

Through Data Collection Technology: We use cookies, pixel tabs (also known as web beacons, flash cookies and clear GIFs) and similar technology (“Data Collection Technology”) to automatically collect information about you when you use the Services. We collect information about your computer, tablet or mobile telephone (“Device”), such as model, operating system version, mobile network information, telephone number, internet service provider and similar identifiers.  Ethos may associate your Device information with your Ethos account. Please read below to learn more about how Ethos uses Data Collection Technology.  



Cookies are small text files that are sent to or accessed from your web browser or your computer’s hard drive.  A cookie typically contains the name of the domain (internet location) from which the cookie originated, the “lifetime” of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier. A cookie also may contain information about your computer, such as user settings, browsing history and activities conducted while using the Services.  A web beacon (also called a pixel tag or clear GIF) is a piece of computer code that enables us to monitor user activity and website traffic. To learn more about cookies and web beacons, visit

How We Use Data Collection Technology: Data Collection Technology helps us improve your experience of the Services by, for example, storing your password so you do not have to re-enter it each time you use the Services and storing your public addresses and synchronizing your data with the blockchain.

The Services use the following cookies:

  • Analytical/performance cookies, which allow us to recognize and count the number of visitors, to learn how visitors navigate the Services and to help us to improve the way Services function.
  • Functionality cookies, which are used to recognize you when you return to the Services.]

We also use Google Analytics which is a Google service that uses Data Collection Technology to collect anonymous information about use of the Services and report website trends.  Google Analytics does not identify individual users. You can opt out of Google Analytics by visiting or by downloading the Google Analytics opt-out browser add-on at

Your Control of Cookies: Some web browsers (including some mobile web browsers) provide settings that allow you to control or reject cookies or to alert you when a cookie is placed on your computer, tablet or mobile device.  You also may be able to reject mobile device identifiers by activating the appropriate setting on your mobile device. Although you are not required to accept cookies or mobile device identifiers, if you block or reject them, you may not have access to all features available through the Services.

Our Policy On Do Not Track Signals: Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) incorporate a “Do Not Track” (“DNT”) or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked.  If a website that responds to a particular DNT signal receives the DNT signal, the browser can block that website from collecting certain Personal Information about the browser’s user.  Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many website operators, including Ethos, do not respond to DNT signals.


Ethos processes Personal Information:

  • To set up and maintain your registration with the Services;
  • To communicate with you;
  • To prevent and investigate fraud and other misuses of the Services;
  • To protect our rights and property;
  • To operate, manage, secure and improve the Services;
  • To respond to your questions and to try to resolve problems with one of our products;
  • To complete transactions requested by you; and
  • To help us improve our customer service.

Ethos processes Usage Data:

  • To analyze trends and gather broad aggregate demographic information;
  • To statistically monitor how many people are using the Services;
  • To develop, improve and protect the Services;
  • For audience research;
  • To audit and analyze the Services; and
  • To ensure the technical functionality and security of the Services.

Ethos may aggregate information collected though the Services and remove identifiers so that the information no longer identifies or can be used to identify an individual (“Aggregated Information”).  Ethos shares Aggregated Information with third parties and does not limit third parties’ use of the Aggregated Information.



If you do not wish to receive marketing-related emails from us, please click the unsubscribe link in one of our marketing emails or contact us at [email protected]

To correct Personal Information about you that you believe is incorrect, please email us at  [email protected] Please note we cannot remove or correct your Personal Information in databases of third parties with which we have shared your information prior to your request.  Please contact those third parties directly.

Notice to EU residents: You have the right to have Ethos “forget” about you.  If you wish to have this happen, email Ethos at [email protected].  Note that any user who is “forgotten” will not be permitted to use the Ethos Universal Wallet services.

Notice to California Residents: California Civil Code Section 1798.83 permits individual California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at  [email protected].


The Services may include links to third-party websites and services that are not operated by us. When you click these links, you will be directed away from the Services. A link to a third-party website or service does not mean that we endorse it or the quality or accuracy of information presented on it.  If you decide to visit a third-party website or service, you are subject to its privacy practices and policies, not ours. This Privacy Policy does not apply to any Personal Information that you provide to these other websites and services.



We take precautions intended to help protect information that we collect and store.   Unfortunately, however, no system or online transmission of data is completely secure. We cannot guarantee the security of information transmitted to or through the Services.  Any transmission is at your own risk and we expect that you will use appropriate security measures to protect your information.

Users of the Services are responsible for maintaining the security of any password, user ID or other form of authentication involved in obtaining access to password-protected or secure areas of the Services. Access to the Services through your user ID and password will be treated as authorized by you.  Unauthorized access to password-protected or secure areas is prohibited and may lead to criminal prosecution. We may suspend your use of all or part of the Services without notice if we suspect or detect any breach of security.

If you believe that information you provided to us is no longer secure, please notify us immediately using the contact information provided below.  

We keep your personal information in identifiable form only as long as we need it for the lawful purpose for which we collected it or, if longer or shorter, to comply with law, to resolve disputes and to enforce agreements with you.



The Services are not directed to or intended for use by minors.  Consistent with the requirements of the Children’s Online Privacy Protection Act, if we learn that we have received any information directly from a child under age 13 without his or her parent’s verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use the Services.



Please contact us at [email protected].